It's extremely simple. You know it only takes 30 seconds to complete.

Are you having trouble watching the video? Don't worry, here are the 5 simple steps to resolve the insufficiency on portal: 

1. Click on the blue insufficiency bucket [located at the top of the dashboard].

2. Click on the “Respond” Option

3. Click on the “Comment Insufficiency” option

4. Add comments. You can add the documents, if required 

5. Click on “Submit” option and you’re done!