It's extremely simple. You know it will take less than a minute to complete.

Are you having trouble watching the video? Don't worry, here are the 10 simple steps to canceling a check: 

1. Search the candidate through the search option on the left side. You can search by Email ID, IDfy number, or Phone number

2. Click on the candidate's name 

3. Refer to the check which you would like to reinitiate 

4. Click on the “Action” option 

5. Select the “Request Reverification” option

6. Mention proper re-verification comments and you can upload supporting  documents if required 

7. Click on the “Initiate Request” option 

8. Click on the “Edit” option and make changes in the respective fields (if required)

9. Click on the “Initiate Reverification” option 

10. Once this is done, you can check the progress of the check in the “In progress” bucket through your dashboard